Help Desk

Will SMS reminders be available?

Will you offer college football pools?

Can a commissioner edit someone else's picks?

Can a commissioner remove a player or lock the pool?

Can a commissioner send reminders to players with missing picks?

Can commissioner duties be transferred?

Can commissioners choose which games count for the current week?

Can commissioners control standings columns?

Can commissioners customize pool rules mid-season?

Can commissioners see a history of pool changes?

What powers does a commissioner have?

Can I create a private pool?

Can I customize scoring rules?

Can I duplicate a pool from last season?

Can I edit pool settings after the season starts?

Can I see weekly standings throughout the season?

Can one person join multiple pools?

Do you offer playoff pools?

Is there a limit to how many people can join a pool?

What if the commissioner forgets to set up the pool before Week 1?

What is Coach AI?

What types of pools do you offer?

What's the difference between Confidence and Pick'Em pools?

Will playoff picks count toward season standings?

Are Thursday games included in the weekly deadline?

Can an eliminated Survivor entry be brought back?

Can commissioners adjust deadlines?

Can commissioners choose which games I pick each week?

Can I change my picks after submitting them?

Can I make more than one Survivor pick?

What happens if a game is postponed or canceled?

What happens if I forget to make my picks?

When are picks due each week?

Can I allow multiple Survivor entries?

Can I choose which games count for a week?

Can I customize what appears on standings?

Can I stop new players from joining my pool?

Can submission schedules be changed during the season?

My pool switched to Confidence picks - can I change it back to Pick'em?

Are ties in games counted as wins or losses?

Can I export standings to CSV or Excel?

Can I preview projected standings before all games are final?

Can I view past weeks' picks?

Can standings columns be customized?

How are points calculated in Confidence pools?

What happens if two players finish with the same record?

Where can I see the weekly recap?

Are preseason games included?

Can my pool include only some games in a week?

How are overtime games handled?

What happens if a game ends in a tie?

What leagues do you support?

What time zone are deadlines based on?

What Squares options can a commissioner configure?

When are square numbers assigned?

Can I receive email or SMS reminders?

Is the platform mobile-friendly?

Is there a mobile app?

What browsers are supported?

Where can I see past notifications?

Why didn't I receive a pick reminder email?

Can everyone in my pool see tiebreaker results in standings?

Can tiebreaker points be hidden until the game starts?

How is the tiebreaker calculated?